Press Release
- Date:
- Wednesday, February 27, 2002
- Contact:
- David Peikin
- Phone:
- (301) 918-0818
- Email:
- G1@schwartz-pr.com
RSA Security Selects Group 1 Software for Data Quality Within Siebel eBusiness Applications
Solution Provides Powerful Duplicate Record Consolidation and Worldwide Address Verification within RSA Security's eBusiness Application
Lanham, MD — Group 1 Software (Nasdaq: GSOF), a leading provider of customer relationship management (CRM)-enabling software solutions, today announced that RSA Security Inc. (Nasdaq: RSAS), the most trusted name in e-security®, has implemented Group 1's Data Quality Connector for Siebel. The Group 1 Data Quality Connector for Siebel eBusiness Applications provides accurate, consolidated customer and prospect data in both batch and interactive modes by verifying address information and merging duplicate records. Headquartered in Bedford, Mass., RSA Security helps organizations build secure, trusted foundations for e-business through its two-factor authentication, Web access management, encryption and digital certificate management systems.
“The Group 1 Data Quality Connector is an innovative way to maintain ongoing data quality within our Siebel eBusiness applications software,” said Gerry Wilson, CIO at RSA Security. “Prior to implementing the Data Quality Connector, we had imported information from disparate sources into our Siebel application without using any formal data quality practices, resulting in a significant number of duplicate accounts. With the Group 1 solution, we verify addresses on a global basis verification and identify, consolidate and/or eliminate redundant records interactively. With this fully integrated data quality solution, we anticipate greater user acceptance of our Siebel application.”
Group 1's address data quality products enable Siebel eBusiness Applications users seamlessly to validate, correct, and format addresses for the United States and more than 220 countries and dependencies worldwide. By incorporating global address data quality into Siebel eBusiness Applications, organizations can increase target marketing effectiveness, enhance customer relationships through improved service, and help provide for on-time delivery of goods and services. Group 1's highly robust customer data integration functionality enables users to preserve previously entered information and automatically capture new data when merging duplicate records, without disrupting workflow. Consolidating customer records within Siebel eBusiness Applications provides businesses an accurate single customer view, with knowledge of the products and services they are utilizing across the enterprise. An accurate, enterprise-wide customer view is necessary to achieve loyalty and strengthen the bottom line.
“We're pleased to have been selected by RSA Security to provide an accurate single customer view within the company's Siebel application,” said Bob Bowen, CEO of Group 1 Software. “Gartner, Inc. asserts that high quality, well-integrated customer data is the cornerstone of a successful CRM initiative*. By using our Data Quality Connector, RSA Security can ensure the accuracy of contact information throughout the enterprise, thereby enhancing customer relationships.” * Gartner, "Customer Data Quality and Integration: The Foundation of Successful CRM," 28 November 2001, S. Nelson, R. Singhal, W. Janowski, N. Frey
About Group 1 Software Group 1 Software (Nasdaq: GSOF) is a leading provider of customer relationship management (CRM)-enabling software solutions for data quality, marketing automation, customer relationship communications and direct marketing applications. Group 1's software systems and services enable 2,500 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as AT&T, Charles Schwab, Entergy, GEICO, L.L. Bean, and Wal-Mart. For more information about Group 1, visit the company's Web site at http://www.g1.com.
About RSA Security Inc. RSA Security Inc., the most trusted name in e-security, helps organizations build secure, trusted foundations for e-business through its RSA SecurID two-factor authentication, RSA ClearTrust Web access management, RSA BSAFE encryption and RSA Keon digital certificate management product families. With approximately one billion RSA BSAFE-enabled applications in use worldwide, more than ten million RSA SecurID authentication users and almost 20 years of industry experience, RSA Security has the proven leadership and innovative technology to address the changing security needs of e-business and bring trust to the online economy. RSA Security can be reached at www.rsasecurity.com.